If you can make out clothing, skin color and facial features you're good to go, especially if you have him on tape several times and he's wearing the similar cloths when you bust him.
I would wait until the shoplifter comes back again and call the police then give the police a copy of the tape. Keep a copy for yourself just incase the police lose it. Even if the shoplifter leaves before the police get there, they will have a record and this will set the wheels in motion for when the shoplifter gets busted, then they will have already started a case against him.
Regradless your next step should be to involve the police.How hard is it to prove someone identity on surveillance in a shoplifting case?
You should file a report with the police and include the tape. It is the job of the state to prove guilt.
Watch your own security video and find out!
Some places recycle their tapes too much, and the video quality is very poor! Some places don't use good quality cameras, and the video quality is poor.Some places have low quality security cameras and recycle their tapes too much, and the video quality is so poor you can't see anything!
Watch your own surveillance tapes, can you readily identify your own employees? Your regular customers? Could you accurately describe a person you have never met based on just your security video? If you can't see detail, neither can a police officer, a judge, or a jury!
Review your tapes frequently, does the video quality degrade to useless over time? Is the video quality from a new tape good enough to accurately describe a person from the video? If the quality is there on a new tape, but degrades over time, you have your answer! Dump the old video tapes before they become useless. If the video quality from a brand new tape is of such low quality that identification is difficult or impossible, you still have your answer! Dump the low quality video equipment and invest in better cameras!
Are you sure ';You'; didn't steal something because it sure sounds like it.
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